Support
For help with Thinglets, email hello@vanthstudio.com. We aim to respond within two business days.
Useful Details to Include
- Your device model and iOS version.
- The Thinglets app version.
- What screen you were using.
- Whether the issue happened in Discover, Quest, Museum, Story, Parent Mode, or purchases.
Parents
Settings, purchases, privacy controls, and external links are designed to stay behind a parental gate in the app.
Subscriptions
Thinglets Premium purchases and renewals are managed by Apple. You can cancel or manage a subscription in App Store account settings.