Why does Pynqr ask for Local Network permission?
iOS requires Local Network permission before an app can discover devices on your WiFi. Without it, Pynqr cannot scan your local network.
Back to Home
Help Center
Pynqr
Pynqr
Support
Help with network scanning, Pro access, exports, privacy, and App Store billing.
Email Support
Send your question with your iOS version, Pynqr version, and a short description of what happened.
hello@vanthstudio.comFAQ
Find quick answers for local network permission, privacy, exports, and subscriptions.
View FAQBilling & Refunds
Apple manages App Store payments, subscription changes, cancellations, and refund requests.
Apple Support
FAQ
Common
Common
Questions
Does network scan data leave my device?
No. Device discovery, history, tags, reports, and diagnostics are processed and stored on your device. RevenueCat is used for purchase validation, PostHog only receives optional anonymous analytics if you opt in, and Crisp or email support only receives information you choose to send.
What is included in Pynqr Pro?
Pro unlocks unlimited scans, Deep Scan security analysis, unlimited exports, unlimited history, scan comparison, Auto Refresh, and TLS certificate export.
How do I cancel or change my subscription?
Open the App Store account settings on your device, then manage subscriptions for your Apple ID. Refund requests are handled through Apple's reportaproblem.apple.com flow.
Which export formats are supported?
Pynqr can export scan results for documentation and audits. The website and App Store listing describe CSV, JSON, PDF, and XML export support for Pro workflows.
What should I include in a support email?
Include the Pynqr version, iOS version, device model, whether Local Network permission is enabled, and the exact action you were trying to complete.